Privacy Policy

1. Information We Collect

Information you provide directly

• Name, email address, phone number (via contact forms)
• Business details and project requirements
• Account credentials (if you create a client portal account)
• Payment information (processed securely by third-party providers)

Information collected automatically

• IP address, browser type, operating system
• Pages visited, time spent, referral source
• Device identifiers and cookie data
• Google Analytics and Google Ads conversion data

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services
• Deliver and manage digital marketing campaigns on your behalf
• Send service updates, project reports, and newsletters (with consent)
• Improve our website and services through analytics
• Comply with legal obligations and prevent fraud
• Personalize content and ads shown to website visitors (via Google/Meta pixels)

3. Google Services & Third-Party Tools

We use the following Google services that may collect data:

• Google Analytics 4 — tracks website traffic and user behavior. Google Privacy Policy
• Google Ads — conversion tracking and remarketing pixels
• Google Tag Manager — manages tracking scripts
• reCAPTCHA — bot protection on forms

You can opt out of Google Analytics tracking via Google Analytics Opt-out.

Other third-party services

• Meta Pixel (Facebook/Instagram advertising)
• WhatsApp Business API (chat support)
• Razorpay / Stripe (payment processing)
• Mailchimp (email campaigns, with consent)

4. Cookies

We use cookies to enhance your experience. Types of cookies we use:

• Essential cookies — required for the website to function
• Analytics cookies — help us understand how visitors use the site (Google Analytics)
• Marketing cookies — used for remarketing and ad measurement (Google Ads, Meta Pixel)
• Preference cookies — remember your settings (e.g., theme preference)

You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who help us operate our business (under strict confidentiality agreements)
• Advertising platforms (Google, Meta) for campaign management on your behalf
• Legal authorities when required by law
• Business successors in case of merger or acquisition

6. Data Retention

We retain personal data only as long as necessary:

• Contact form submissions: 2 years
• Client account data: duration of engagement + 1 year
• Analytics data: 14 months (Google Analytics default)
• Marketing data: as required by advertising platform policies

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Opt out of marketing communications
• Data portability (receive your data in a machine-readable format)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at privacy@digisky.live.

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption, bcrypt password hashing, access controls, and regular security audits. However, no internet transmission is 100% secure — we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or requests:

• Email: privacy@digisky.live
• Phone: +91 80036 18888
• Address: DigiSky, Vidyadhar Nagar, Jaipur, Rajasthan 302023, India